Patient Rights

We at Priyanka Hospital & Cardiac Centre strive to deliver to every patient safe, respectful and excellent healthcare services. We also think that every patient has certain rights that should be acknowledged and upheld during their medical care and treatment.

In our hospital, we provide information to patients and their families about their rights, so that they can be more involved in their healthcare decision, making.

1. Right to Respect and Dignity

It is the right of every patient to be treated with respect, dignity, and compassion whether the patient is a child, an adult, or an elderly person. Additionally, this right is not affected by the patient's sex religion nationality, or medical condition.

2. Right to Information

Patients have the right to receive adequate and understandable information regarding their condition, treatment methods operations hazards and expected results.

3. Right to Informed Consent

The patients' right is to give their consent or to deny medical treatments or procedures having first been made aware of the advantages, risks, and alternatives.

4. Right to Privacy and Confidentiality

The personal and medical information of patients will be treated as highly confidential and only shared with those part of the medical team authorized to see the patient.

5. Right to Access Medical Records

Patients have the right to request and receive copies of their medical records, test reports, and discharge summaries as per hospital policy.

6. Right to Safe and Quality Care

Patients have the right to receive safe, high-quality healthcare services delivered by qualified doctors and trained healthcare professionals.

7. Right to Second Opinion

Patients have the right to seek a second medical opinion regarding their diagnosis or treatment plan.

8. Right to Transparent Billing

Patients have the right to receive clear and detailed information about hospital charges, treatment costs, and billing procedures.

9. Right to Raise Concerns or Complaints

Patients and their families have the right to express concerns or file complaints regarding healthcare services without fear of discrimination.

10. Right to Emergency Care

Every patient has the right to receive appropriate emergency medical care when required.

At Priyanka Hospital & Cardiac Centre, we are dedicated to respecting patient rights and ensuring that every individual receives ethical, transparent, and compassionate healthcare services.